Privacy Policy

Our Commitment to Your Privacy

TimberQuest (“TQ”) is committed to protecting the privacy of the users of our website. This Privacy Policy applies only to personal information that we collect on the website https://timber-quest.com/(the “Site”) as it may be modified, relocated and/or redirected from time to time.

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.

We do not collect personal information about individuals except when the individual provides it on a voluntary basis, such as by using the Contact Us section or subscribing to our external newsletter. As a general policy, we use personal information for internal purposes only. Personal information will not be sold or otherwise transferred to unaffiliated third parties.

Other Websites

The Site may provide links to websites not operated or controlled by us (“Third-Party Sites”). TQ is not responsible for any actions or policies of the operators of those sites. The policies and procedures we describe here do not apply to Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.

TQ’s Collection and Use of Personal Information

This Privacy Policy Explains

  • Section 1: Categories of Personal Information We Collect
  • Section 2: The Categories of Sources from Which We Collect Your Personal Information
  • Section 3: The Purposes for Which We Use Your Personal Information
  • Section 4: TQ’s Disclosure of Personal Information
  • Section 5: How We Protect The Personal Data We Collect
  • Section 6: How Long We Keep Your Personal Information
  • Section 7: California Privacy Rights
  • Section 8: Changes To This Privacy Policy

Section 1: Categories of Personal Information We Collect

  • Identifiers: Real names and email addresses.
  • Internet or Other Electronic Network Activity Information: Site usage details, pages viewed, services/features used, browser type, interaction details, IP address, browser plug-ins, operating systems, and platform.
  • Professional Information: Business contact information and company name.
  • User Content: Content you submit when you use a contact form, sign up for newsletters or otherwise communicate with TQ.

Information We Collect Through Technology

Information about your online activities, such as frequently accessed pages or search terms, may be tracked using cookies, IP address tracking, click-through URLs, and domain name tracking.

Our website uses cookies for analytical purposes to enhance user experience and site performance. We do not use cookies to retrieve information from your computer. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the site may not work properly without cookies.

Google Analytics

We use cookies provided by Google Analytics to understand our Site visitors. These cookies track data such as time spent, pages visited, and previous and next websites. Google Analytics compiles this data to help improve Site experiences and tools. For more details, visit https://support.google.com/analytics.

Tracking Across Time and Different Sites

The Site does not track your online activities over time and across other websites on an individually identifiable basis. We may serve you advertisements on other websites based on content you viewed on our Site, but we do not allow third parties to use our Site to track your activity.

Do Not Track Setting

The Site currently responds to web browser “do not track” (DNT) signals or other mechanisms that indicate your preference for having information collected over time and across different web sites following your visit to our Site. DNT is a preference you can set in your browser’s settings to let the website you visit, including the Site, know that you do not want the websites collecting your personal information. If we do so in the future, we will describe how we do so in this Privacy Policy. You can also visit https://allaboutdnt.com/ to learn more.

Section 2: The Categories of Sources from Which We Collect Your Personal Information

  • You: Information you provide when registering, subscribing, contacting us or directly giving information.
  • Service providers: Data from analytics, IT, and system administration services.
  • Automated technologies: Browsing activity collected automatically on the Site.
  • Public sources: Information from public databases.
  • Marketing/advertising companies: Data from social media, consumer research, and advertising/marketing firms.
  • Surveillance/recording technologies by TQ: Video/audio surveillance in common areas, voicemails, with consent as required by law.

Section 3: The Purposes for Which We Use Your Personal Information

The categories of personal information we collect are used for one or more of the following purposes:

Support and Marketing, including:

  • To support customers.
  • To address your requests, queries, suggestions, feedback, or comments.
  • To send you marketing information about our products and services, and notify you of events with your consent as required by law.
  • To inform you of changes to services, your account, this Privacy Policy, or related policies and terms.
  • To maintain services through data analysis, testing, research, and monitoring usage trends.

Analytics and Personalization

  • To conduct research and analytics to improve our services.
  • To understand your interactions with our website and communications.

Monitoring, Security, and Compliance, including:

  • To administer and safeguard our business operations and website, which includes troubleshooting, analysis, testing, system maintenance, support, data reporting and hosting, as well as preventing fraud and abuse.
  • To store, host, or back up our services or any data contained therein, whether for disaster recovery or other purposes.
  • To protect the rights, property, or safety of TQ, its users, or other individuals.
  • In relation to corporate transactions, sale or assignment of assets, mergers, divestitures, or other changes of control or financial status of TQ or any of its subsidiaries or affiliates.
  • To report suspected criminal conduct to law enforcement agencies and to cooperate with their investigations.
  • To enforce TQ’s rights under applicable law and to support any claim, defense, or declaration in legal proceedings before judicial, administrative authorities, arbitration, or mediation panels.
  • To ensure adherence to applicable laws and regulatory requirements.

Incidental Purposes: Any purposes incidental to or associated with the aforementioned objectives.

Section 4: TQ’s Disclosure of Personal Information

We may disclose personal information if required to do so by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations or respond to lawful requests
  • Protect and defend the rights or property of TQ, its clients, or the public
  • Detect, prevent, or otherwise address fraud, security, or technical issues

Section 5: How We Protect The Personal Data We Collect

The security and confidentiality of your personal data is important to us. We have technical, administrative, and physical security measures in place to protect your personal data from unauthorized access or disclosure and improper use.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to close your browser after you have completed your visit to the Site.

While we take necessary precautions to protect your data, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, and you share information with us at your own risk.

Section 6: How Long We Keep Your Personal Information

TQ will retain personal information for the necessary duration as specified in this Privacy Policy. Personal information will be retained for the length of any applicable statutory retention period and as needed to resolve disputes and enforce legal rights.

Section 7: California Privacy Rights

Notice at Collection for California Residents:

California residents may have additional rights under the California Consumer Privacy Act (CCPA). TimberQuest does not engage in the sale of personal information. We collect personal information as specified in Section 1 for the purposes outlined in Section 3 and retain it for the duration described in Section 6.

Minors: We do not knowingly collect or sell the personal information of individuals under the age of 16.

Information About Disclosures of Personal Information

Disclosures for Business Purposes

TQ has disclosed the categories of personal information listed in Section 1, for the following business purposes under the CPRA, in the last 12 months:

  • Service providers: To perform services on TQ’s behalf as described in Section 3.
  • Auditors, lawyers, consultants, and accountants: To audit compliance with policies and laws, and to perform services for TQ.
Sales and Sharing
Sales of Personal Information

TimberQuest does not engage in the sale of personal information.

Sharing of Personal Information
TQ “shares” personal information with third parties as follows in order to provide you with information about products and services that may be of interest to you:
Categories of Personal Information Categories of Third-Party Recipients
Internet Activity Information Analytics Providers – to better understand our website visitors
Identifiers: Name (first and last), email address Email Marketing Service – to deliver email newsletters to users who have opted in
Professional information: Company (optional), and role or relationship to TimberQuest (optional) Email Marketing Service – to deliver email newsletters to users who have opted in
Disclosures for Direct Marketing Purposes

California consumers who use the services may request information regarding the disclosure of their personal information to third parties for direct marketing purposes. Such requests can be made by emailing [email protected].

Your California Privacy Rights

In accordance with applicable law, individual residents of California are entitled to the following rights:

  • Right to Know: You can request specific personal information obtained from you and details about the collection, use, and disclosure of your personal information by TQ. Note that the CPRA does not provide the right to access entire documents containing personal information, only copies of particular items of personal information.
    Additionally, California residents generally have the right to know categories of third parties who receive personal information, but not the individual third parties.
  • Right to Delete: You can request the deletion of personal information provided to TQ.
  • Right to Correct: You can request the correction of inaccurate personal information maintained by TQ, considering the nature of the personal information and how it is processed.
  • Right to Opt-Out of Sale and Sharing: You can opt-out of the sale of your personal information and its disclosure for cross-context behavioral advertising.

Note on Sensitive Personal Information: TQ does not infer characteristics from sensitive personal information. TQ uses sensitive personal information solely as necessary to perform services or provide goods that an average person would reasonably expect upon requesting those goods or services. This is done to ensure security and integrity, facilitate short-term transient use, maintain the quality of our products and services, or for other purposes permitted by the California Privacy Rights Act and its implementing regulations (“CPRA”), without the right to opt-out.

How to Exercise Your Rights

The company will address requests for information, deletion, and correction in compliance with applicable law, provided that the identity of the requesting individual can be verified. You can exercise these rights through the following methods:

How We Will Verify Your Request

We compare the personal information you provide with the data we have in our records. For requests involving higher risk (such as requests for specific pieces of personal information), we may ask for additional details to verify your identity. If we are unable to verify your identity to a sufficient level of certainty necessary for a secure response, we will promptly inform you and explain the reasons for this inability.

Section 8: Changes To This Privacy Policy

If we make changes to this Privacy Policy, we will post them on this page and update the modification date below. For material changes affecting how we use or disclose personal information, we will provide additional notice.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]

[Last updated May 30, 2025]

Mae Kawamoto
PE, SE

Structural Principal

Mae has more than 26 years of experience in structural design. She has designed and managed various structures, including custom residences, public and private school buildings, and community centers. She has a special interest in sustainable design and construction and follows LEED certification updates and sustainable practices, making her a natural thought leader for mass timber projects. Mae is thoughtful in coordinating teams to ensure that solutions are efficient and sensible.

Doug Robertson
PE, SE

Structural Principal

During his career spanning 38 years, Doug has managed and directed the structural design of many technologically innovative and diverse projects, including new building design, seismic evaluation and strengthening, performance-based design (including base isolation), and sustainable design. Placing great attention on important project details while executing broader project goals pertaining to construction, budget, schedule, and constructability, Doug has consistently helped owners and architects develop innovative design solutions.

Afsha Ali

Architectural Associate Principal

Afsha has successfully led teams for both new construction and major renovations for various types of projects throughout the Bay Area. She sees every project as an opportunity to enhance the well-being of its users and create a positive impact on the whole community.

Joe Vela

Architectural Principal

Joe has led all aspects of planning, design, and construction. He is well known for his thorough knowledge of projects, positive client interaction, management skills, and understanding the large picture for his clients.

John Diffenderfer

Architectural Principal

John has been instrumental in the success of large and complex school modernizations and construction programs. His clients appreciate his timely and open communication, his willingness to go above and beyond, and his strategic leadership style. John demonstrates his dedication to the environment and decarbonization with his groundbreaking and ongoing work with Net Zero Energy/Emissions projects and advocates for building better and inspiring architects, engineers, and builders to make a positive lasting impact on the planet.

Steve Winslow

General Contractor
Senior Vice President

As Senior Vice President, Steve Winslow drives corporate initiatives for XL on prefabrication, efficiency, and culture. With 30+ years of industry experience, Steve provides high-level stewardship and drives change for XL in large corporate issues. He is a thought leader in the industry and brings people together to effect change. With Steve’s specific expertise in design phase management, he has helped hundreds of progressive Owners get their projects designed and constructed faster and more cost efficiently. Steve is a LEED and DBIA Accredited Professional.

Bryan Rosevear

General Contractor
Project Executive

Bryan has completed over 30 DSA projects. He provides executive oversight during both the preconstruction and construction of the project, making sure that the project-specific work plan and the scheduling are all accomplished to meet client needs. He makes sure that XL’s on-site management team has all the resources to successfully deliver each TimberQuest project.

Matt Larson

General Contractor
Director of Preconstruction

As Director of Preconstruction, Matt Larson oversees all aspects of preconstruction, including cost estimating, cost management, cost studies on alternative materials, methods of construction, value engineering and bid packages. He has been an integral lead on XL’s mass timber projects and has developed expertise related to mass timber construction cost, constructability and procurement. Matt has more than 20 years of experience in the construction industry. He has a B.S. in Construction Engineering from Iowa State University.